There are two "Client" fields on the recording form.
The "Client" field in the grayed out boxes is data that has been specifically attributed to the project. We receive this information from the database that house the projects themselves. This value cannot be changed.
The "Client" you can select from the drop down list, is a list of user requested clients as known at the project location. In short, they are what the "people on the ground" relate to the project as. You cannot add to this list, but you can request a value to be added to it. If you're unable to find the client you're looking for when completing the form, select "other" or "NA" from the list. The form requires you to select a value, otherwise you cannot save. Then email industry.safe@aecom.com and ask for the client to be added to the list. Once an administrator has added the value, you can update the form to reflect to client.
Why two "Client" fields?
Currently, we do not have a source of one-to-one relationships to "fill in" all client data automatically. Since there is a need to collect metrics based off our clients, we allow the user to specify this on the form where it does not exist.